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Supply chain document management

We transform how South African logistics operators, importers, exporters, retailers and manufacturers capture, automate and govern the documents that flow through their supply chains.

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Explore end-to-end supply chain document 
control on a 
single governed platform

 

From digital Proof of Delivery capture with ECTA-compliant e-signatures and intelligent Bill of Lading extraction, through import and export document automation, customs clearance governance and dangerous goods compliance, to Letter of Credit document validation and freight claims management - we provide end-to-end supply chain document control on a single, governed platform.

South African supply chains operate in one of the most document-intensive environments in the world. SARS customs requirements, ITAC import and export permits, SARB exchange control obligations, ECTA e-signature requirements, ADR dangerous goods regulations and the sheer volume of PODs, BOLs and consignment notes generated daily create a compliance and administrative burden that manual processes simply cannot sustain at scale. Lost PODs become disputed invoices. Incomplete customs packs become demurrage costs and SARS penalties. Unmanaged DG declarations create safety and regulatory liability.

As a trusted partner to 50% of the JSE Top 10, including leading South African retailers, manufacturers and logistics operators - Altron brings deep local supply chain compliance expertise combined with proven AI document intelligence to automate the document intensive processes that drive cost, risk and revenue leakage across your supply chain.

Supply chain document management at a glance

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    ECTA-compliant digital POD and signature
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    AI-powered BOL and trade document capture
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    Import, export and customs compliance
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    SARS audit-ready document governance

Our solution capabilities

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POD, BOL and delivery document capture
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• Mobile and web-based digital POD capture with GPS-tagged, tamper-evident e-signature — legally compliant under ECTA
• AI-powered extraction from Bills of Lading, consignment notes, delivery dockets and goods received notes
• Automated exception capture: short delivery, damage, refusal and discrepancy notes linked to original BOL
• Real-time POD status tracking with automated customer notifications on delivery confirmation and signature receipt
• Bulk BOL and consignment note processing: scan, classify and index thousands of freight documents per day
• Driver and transporter document portal: upload, sign and submit delivery documents from any mobile device

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Trade document repository and compliance governance
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• Single governed trade document repository: all shipment documents linked to consignment, BOL or job reference
• SARS customs and VAT audit-ready document packages assembled on demand — no more audit scramble
• Automated retention schedules aligned to SARS, South African customs law and exchange control requirements
• Immutable audit trail: every document access, approval, signature and transmission action logged with timestamp
• Role-based access: logistics, finance, customs, procurement and external parties see only authorised documents
• On-premise, private cloud or hybrid deployment — sensitive trade and commercial data stays in South Africa
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Import, export and customs workflow automation
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• Automated import and export document package assembly: commercial invoice, packing list, BOL, Certificate of Origin and customs declaration
• Customs document workflow: SAD500, DA 306 and SARS Customs filing document management with version control
• ITAC permit, quota allocation and trade licence document management with automated expiry and renewal alerts
• Letter of Credit (LC) document compliance checking: validate trade documents against LC terms before presentation
• Dangerous goods declaration automation: ADR/IATA/IMDG compliance packs generated and governed per shipment
• Freight forwarder and clearing agent document exchange portal: controlled, auditable document sharing without email

Our key differentiators

We have delivered measurable, real-world impact for some of South Africa's most recognised organisations - from major retailers and food and beverage groups to leading financial services firms. 

Across every engagement, the results are consistent: manual bottlenecks eliminated, processing times slashed, headcount redeployed to higher-value work, and financial returns that compound well beyond the first year — often from day one.

Why you should choose us

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Deep SA trade and customs compliance expertise
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We understand the South African trade compliance landscape — SARS Customs, ITAC permits, SARB exchange control, ECTA e signature requirements, dangerous goods regulations and the unique document governance challenges of importers, exporters, 3PLs and freight forwarders operating across Southern African borders. Our document templates and retention policies are built for local compliance, not generic international standards.

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ECTA-compliant digital signatures on PODs
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South Africa’s Electronic Communications and Transactions Act (ECTA) governs the legal standing of electronic signatures on delivery documents. Our POD capture 
solution uses advanced electronic signatures that are fully ECTA-compliant — ensuring 
every digital POD has the same legal standing as a wet-ink signature in a South African court or arbitration proceeding.
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Integrates with your existing TMS, ERP and WMS
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We work alongside your existing SAP, Oracle, Sage, CargoWise, Manhattan or other 
supply chain platform — not against it. Pre-built connectors extract structured data from trade documents and feed it directly into your system of record, eliminating manual data entry without displacing your existing technology investment.

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End-to-end supply chain document Coverage
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Unlike point solutions that address only PODs or only customs, we cover the full supply chain document lifecycle — from purchase order and goods received note, through BOL and consignment management, import and export compliance packs, dangerous goods declarations and Letters of Credit, to freight claims and customs audit response, on a single governed platform.

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Rapid time to value
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Our proven Discovery Design Controlled Rollout delivery model gets most clients to production within 6–12 weeks, starting with the highest-pain document process — typically POD management or import document automation 
— demonstrating measurable ROI before expanding scope. No lengthy enterprise 
implementation that ties up logistics teams during peak trading periods.
We make it simple with tools that help you  digitise, automate, and manage your business information smarter and faster. Contact us to get a free process assessment and ROI workshop